What this is
A framework for community-based organizations and transportation agencies to evaluate transportation project community engagements
- This evaluation tool is meant to answer the question, “How can government agencies more collaboratively and meaningfully engage with historically disinvested communities on transportation projects?”
- This tool is meant to act as a starting point in sparking conversation between government agencies/community engagement project teams and CBOs that partake in engagement processes on how engagement processes can be improved or modified towards more collaborative decision-making, especially in historically marginalized and disinvested communities.
- Parts of this tool were inspired by the Equitable Development Principles Scorecard created by The Alliance in 2016 and updated in 2021 as well as the Spectrum of Community Engagement to Ownership, created by Facilitating Power and the Movement Strategy Center in 2016.
- The evaluation will take approximately 15 minutes to complete.
Who uses it?
This framework is meant to be used by community-based organizations (CBOs) or CBO representatives who have recently participated in an engagement activity or process with a government agency or their subconsultants.
Agency leaders can use the feedback given from community organizations, as well as the recommendations for best practices given in the tool, to better understand how their engagements are received in the community.
Next Steps
- Community-based organizations will share evaluations with the points of contact provided from agencies that engaged with them, with the intention of sharing their feedback and setting up a debrief meeting with the engagement leads.
- Agencies are encouraged to review the evaluation submitted discussing recommendations for improvement on areas that score lower based on best practices.
- Center for Neighborhood Technology can be invited to facilitate this process by community-based organizations or agencies.
Long-term goals
- Agencies can provide this evaluation framework to their project teams, planning teams, and others in the process of planning community engagements to help guide the process from the beginning.
- Community-based organizations, particularly those who are members of the Transportation Equity Network, have a readily available framework to evaluate the engagement process when they are approached with an engagement opportunity to more easily provide their feedback on improving the process in the future. A longer-term goal would be to include training CBOs on how to use this tool to better equip them to critically analyze engagement processes and have debrief conversations with agencies to collaborate on how engagements can be improved in the future.
- Conversations around government accountability can have an easier starting point between CBOs and agencies.